Non-personalized items can be exchanged or refunded upon simple request from you, by email to contact.vaninaalkcreations@gmail.com within 14 days of receipt of your order.
_ Personalized items are neither returned nor exchanged _ , any personalized order is deemed final.
Yes, it is also possible to order blank items.
In this case, you simply do not enter anything in the customization fields, or enter "WITHOUT ANY CUSTOMIZATION".
Delivery times are 5 to 7 working days (they may be 8 to 10 days during sales periods or special events).
Once your order has shipped, you will receive an email with tracking information to the email address associated with your purchase.
Please allow 24-48 hours for your tracking information to be updated after you receive it.
Delivery costs are calculated based on the weight of your order. They are free for purchases over €80.
More questions?
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contact.vaninaalkcreations@gmail.com